Terms & Conditions
1. Introduction
Welcome to LUANI. By accessing or placing an order on our website luaniwear.com, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.
2. Company Information
Business Name: LUANI
Contact Email: info@luaniwear.com
3. Products
We strive to provide accurate descriptions and images of all products available on our website. However, slight variations in color, material, or fit may occur due to differences in display screens, lighting, or manufacturing processes.
4. Orders & Payments
- All prices are listed in Euros (€) and include VAT where applicable.
- Orders are confirmed only once full payment has been received.
- We currently accept the following payment methods: [Credit card, ApplePay, GooglePay, MBWay].
- In the unlikely event of a pricing or stock error, we reserve the right to cancel or amend the order and will notify you accordingly.
5. Shipping
- We currently ship exclusively within the European Union.
- Shipping fees, if applicable, will be displayed at checkout.
- Free shipping is available on orders over €60.
- Once your order has been dispatched, you will receive a confirmation email with tracking details.
6. Returns & Exchanges
- You may request a return within 14 days from the date you receive your order, in compliance with EU consumer protection laws.
- Returned items must be unworn, unwashed, and in their original condition with all tags attached.
- Unless the product is faulty or incorrect, return shipping costs are the responsibility of the customer.
- To initiate a return, please contact us at info@luaniwear.com with your order number and reason for return.
7. Liability
We are not liable for delays, losses, or damages caused by shipping carriers, customs processes, or unforeseen circumstances beyond our control.
8. Intellectual Property
All content on this website, including images, designs, text, and logos, are the intellectual property of LUANI and may not be used, copied, or distributed without prior written consent.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Portugal. Any disputes shall be subject to the exclusive jurisdiction of the Portuguese courts.
10. Contact
For questions or concerns regarding these Terms & Conditions, please contact us at: 📧 info@luaniwear.com